Refund Policy

Effective Date: July 19, 2026

Company: Dalian Chuanyang International Trade Co., Ltd.
Brand: Ydjsxx
Website: ydjsxx.com

This Refund Policy is issued by Dalian Chuanyang International Trade Co., Ltd., the legal entity that operates the Ydjsxx brand and ydjsxx.com.

Returns, cancellations, and exchanges are covered by our separate Returns and Cancellation Policy. This Refund Policy describes how approved refunds are paid after an order change, cancellation, return, exchange, damaged or incorrect item issue, or refund request has been reviewed.

Refund Eligibility

A refund may be approved once we receive and inspect an authorized return, if a return is required.

Submitting a return request does not mean it is automatically approved. Even if a return is authorized, a refund is not guaranteed. The returned item must still reach us and pass inspection unless our customer service team confirms in writing that no return is needed.

Refunds may be available for qualifying items that are damaged, faulty, incorrect, incomplete, materially different from the confirmed order, or otherwise eligible under the Returns and Cancellation Policy, subject to review and applicable law.

Refund Amount

An approved refund for a qualifying returned item covers the item’s purchase price, minus any lawful deductions explained in this policy.

For an approved change-of-mind return:

The qualifying item’s purchase price is refunded;
Original shipping charges are not refunded;
Return shipping is the customer’s responsibility; and
Ydjsxx does not impose a restocking fee.

When the refund is due to our confirmed mistake, such as a damaged, faulty, incorrect, or incomplete product:

The affected item’s eligible purchase price is refunded if a refund is selected;
The applicable original shipping charge is refunded where appropriate; and
Authorized return shipping costs are covered or reimbursed.

Any sales tax collected and legally refundable for the returned item will be handled according to applicable tax and payment rules.

Original Shipping Fees

For an approved change-of-mind return, original shipping charges are non-refundable unless law requires otherwise.

Where a refund arises from our confirmed mistake, such as a damaged, faulty, incorrect, or incomplete product, the applicable original shipping charge will be refunded where appropriate.

Return Shipping Reimbursement

For an approved change-of-mind return, the customer bears return shipping costs.

For a confirmed damaged, faulty, incorrect, or incomplete item, we will give return instructions and cover the authorized return or replacement shipping costs.

If we ask you to buy return postage for a merchant-responsible return, keep the receipt. We will reimburse the approved reasonable cost once the required documents are received.

Ydjsxx does not charge a restocking fee.

Do not send a return using cash-on-delivery or another service that requires us to pay an unauthorized amount when the parcel arrives.

For customer-paid returns, we recommend a trackable shipping service. We are not responsible for a return lost or damaged before it reaches the authorized return location, except where applicable law provides otherwise.

Taxes, Duties, and Third-Party Charges

Customs duties, import taxes, brokerage fees, and similar amounts paid directly to government authorities, carriers, or other third parties generally cannot be refunded by Ydjsxx.

Any sales tax collected and legally refundable for the returned item will be handled according to applicable tax and payment rules.

Refund Method

Approved refunds will normally go back to the original payment method.

We generally cannot send a refund to a different card, account, or payment method. If the original payment method is no longer available, the payment provider’s applicable procedures will apply.

Refund Processing Time

Approved refunds will normally be issued to the original payment method within 5–10 business days after approval.

Your bank, card issuer, or payment provider may need additional time to show the refund after we issue it.

Inspection and Refund Approval

After an authorized return arrives, we will inspect it and let you know whether the refund is approved.

Inspection considers the item’s identity, condition, signs of use, tags, packaging, included parts, return reason, and whether the authorized instructions were followed.

If more information is reasonably needed, we may contact you before making a final decision.

Late or Missing Refunds

If an approved refund has not appeared after the expected processing period:

Review the original payment account;
Contact your bank, card issuer, or payment provider;
Allow for additional institutional processing time; and
Contact us if further help is needed.

Please include your order number and any refund confirmation you received earlier.

Incorrect Addresses and Undeliverable Orders

Customers are responsible for providing complete and accurate delivery information.

If a parcel is returned or cannot be delivered because of an incorrect or incomplete address, refusal, failure to collect it, repeated unsuccessful delivery attempts, unpaid customs charges, or another customer-attributable reason:

Refund eligibility will be assessed after the parcel is returned and inspected;
Actual return shipping, customs, or handling costs may be deducted from an eligible refund where permitted by law;
Original shipping fees will not normally be refunded; and
The customer will be responsible for the additional shipping charge if redelivery is requested.

These provisions do not apply when nondelivery resulted from our confirmed error or the carrier’s confirmed error.