Effective Date: July 19, 2026
Thanks for stopping by Ydjsxx. If you have a question about fit, fabric, availability, an order you have already placed, delivery, or a return, our support crew is ready to help.
To help us understand your request and reply without delay, please share the details below.
For general item enquiries:
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The item name or a link to its product page;
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The colour and size you are considering; and
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Your specific question about the piece.
For questions about an order already placed:
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Your order number;
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The email address used when ordering;
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The name of the item concerned; and
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A clear explanation of the help you need.
If something arrives damaged, faulty, wrong, or with missing pieces, please also send clear photos or clips showing the item, the problem, the shipping label, and the outer packaging where relevant. These help us look into the matter accurately and offer a suitable solution.
Customer Support
Customer Service Email:
support@ydjsxx.com
Store Website:
https://ydjsxx.com
Our team checks customer messages regularly on business days and will reply as soon as reasonably possible. Please avoid sending several messages about the same request, as duplicates can make it harder for us to track your case.
When you contact us, please make sure your email address is entered correctly so our reply reaches you.
Changing or Cancelling an Order
If you need to fix a delivery address, change an item, update a size or colour choice, or ask us to cancel an order, please get in touch as soon as possible.
We will make reasonable efforts to help with your request. However, once an order has entered processing, production, or shipment, we cannot guarantee that it can be changed or cancelled.
Returns and Item Concerns
Please contact us before sending anything back. Our support crew will review your request and, if the return is approved, send the applicable return instructions and return address by email.
The right return location may depend on the item, order, and customer location. For that reason, please do not return a product to our registered corporate address or to an address shown on the original package unless our team specifically tells you to do so.
Items sent without advance approval or to the wrong address may be refused, delayed, lost, or returned to the sender. More information is available in our Returns, Refunds and Cancellation Policy.
Company Information
Brand: Ydjsxx
Website: ydjsxx.com
Legal Entity: Dalian Chuanyang International Trade Co., Ltd.
Store Operator: Dalian Chuanyang International Trade Co., Ltd.
Unified Social Credit Code: 91210211559840561H
Registered Address: Inside Haide Cold Storage Compound, Dalianwan Village, Dalianwan Town, Ganjingzi District, Dalian, Liaoning Province
For return-related matters, please do not ship items to our registered address unless our team has instructed you to do so. Contact us before sending a return so we can provide the current return warehouse address. If the phone line is busy, reach us by email or through the store backend. We will respond promptly. Customer service hours: Monday–Friday, 9:30 AM–12:00 PM and 2:00 PM–6:30 PM.
Current return warehouse address:
Attn: Return Authorization 43-XNP-2
Warehouse: SC2 Services, Inc. – Suite 209
6821 E County Road 1100N
Mattoon, IL 61938
United States
Customer Service Email: support@ydjsxx.com
Ydjsxx is operated by Dalian Chuanyang International Trade Co., Ltd., which oversees ydjsxx.com, order processing, customer service, and related ecommerce operations.